LEADERSHIP, MANAGEMENT, AND TECHNICAL SERVICES FOR THE UTILITY INDUSTRY
Preferred Consulting offers and provides a wide variety of management and technical services, including the following:
Strategic Planning and Strategy Development
Develop strategic plans for small and medium municipal utilities, joint action agencies, and electric cooperatives/not for profit organizations, including vision, mission, values, stakeholders input, SWOT analysis, strategic objectives, and performance measures
Provide assistance in developing effective communications tools to enhance utility service and performance levels
Establish assessment and performance measures to optimize and improve customer service
Leadership Coaching and Management Training
Development of senior management employees and ‘rising stars’ in an organization, including development plans that connect individual employee performance to strategies, is critical for the long term success of an organization. Preferred Consulting can tailor a leadership and management training program to help your utility and organization achieve its mission and strategic vision through individual development plans, coaching, continuing education, mentoring and training.
Technical Services
Managing aging infrastructure and investing in new infrastructure are critical challenges for utilities. Preferred Consulting can develop asset management strategies, including: inventory assessment, condition assessment, performance assessment, service assessment, life cycle analysis, financial planning, design, construction management, and regulatory compliance.